Right Time™ Heating and Air Conditioning Canada is a Canadian-owned company. We pride ourselves in our commitment to providing best practices, newest energy efficiency standards, and the highest level of customer service.
Our technicians endure meticulous training with a razor sharp focus on HVAC knowledge, customer service excellence, and air quality testing and pollutant removal.
All of our staff receive intensive and detailed-oriented instruction. Our standardized training ensures every technician adheres to the same standard of excellence.
We treat your home with the utmost respect. We won’t leave until your home looks as good as or better than it did when we first arrived.
You deserve to know who’s walking into your home. All of our technicians undergo thorough background checks as part of our hiring process.
We invest in our technicians. We provide our technicians with ongoing education and mentorship. They’re always looking to grow and we’re always looking to support that.
We stand behind our work, whether you’re getting a new furnace or we’re doing a routine vent cleaning. We aren’t happy until you’re happy, and we will do everything we can to make your installation or repair experience a great one.
We aren’t satisfied until you are completely satisfied with our craftsmanship, products, and materials. If you are not completely satisfied with our service, our people, or the quality and performance of your home comfort system within two years from the installation date, and there is nothing we can do to make it right for you, then we will gladly remove the system and return your original investment.
If your new system breaks down within the first year, leaving you without heating or cooling, we guarantee that we will repair your system within twenty-four hours of your call or we will fix your problem for free and give you $1,000 for the inconvenience.
Not too hot, not too cold… just right!™ We guarantee that any system we install in your home will either heat or cool your system to its engineered specifications for at least five years. We also guarantee a temperature variance of no greater than two degrees Celsius on your thermostat. If not, we will make any modifications up to and including replacing the entire system at no additional charge.
We promise that while our technicians are in your home, they will respect your property and protect it from damage and leave their workspace as clean as they found it. You can always expect to be treated courteously and have your questions answered. If we fail to meet any of the high standards we have set for ourselves, we will give you our full Five Year System Check-Up Package free of charge.
We guarantee all of our installations, for a peaceful home and mind.
Francis Home Environment has been serving families in Ottawa and the surrounding area since 1933.
We’ve been serving local families for over eighty-five years, which shows both our dedication and experience.
We offer ‘round-the-clock service so that you’re always covered. No additional charges.
All of our technicians undergo an extensive background check and continual training.