Our Home HVAC Services
Serving Ottawa with 24/7 home heating, cooling, indoor air quality, plumbing and electrical solutions.
Welcome to Francis Home Environment, Ottawa’s #1 choice for home comfort since 1933.
Committed to cost savings for homeowners across Canada’s capital.
- Save on a new system
- Never pay extra or emergency charges for furnace & air conditioner repair
- Get same-day service for installation, repairs, and tune-ups
Save more money, stop paying extra fees and get fast heating, cooling, air quality, plumbing and electrical service when you need it in Ottawa.
We’re here for your home comfort, 24 hours a day.





“WOW!! These guys are great. From Sales with Nolan to Install Manager Gary. Top class service, customer service and install. Great service even weeks after install. They very responsive and they do have your best interest and value you being a customer. I highly recommend them. You don’t see this high value of customer service anymore. Thank you so much Francis team.“
Get up to $10,000 in rebates & savings
Plus, make no payments and pay 0% interest on your new system.





“Just had new Furnace and Air installed. Kyle was my initial contact. Answered all the questions I had and sealed the deal. Install booked for the next morning. Technicians Taylor and Mu were the Pro’s that came into do the install. Both were very professional, knowledgeable, easy to talk with and both answered all the questions I had. Awesome work gentlemen! Thank you.”
24/7 home heating & AC repairs at no extra charge.
Stuck with no heat on the coldest day of the year?
AC break down on the hottest day of summer?
Call on the home HVAC repair pros at Francis.
We provide Ottawa homeowners with 24/7 heating & cooling system repair, helping you get back to being comfortable as fast as possible in the event of an emergency.
Plus, we never charge extra for after-hour, holiday, or emergency service: there are no additional fees for a furnace fix at Francis Home Environment, ever.
Your local Lennox dealer.
Looking for Lennox home furnace & AC solutions? We’re here to help.
As a Lennox Certified dealer across Ottawa, we’re your trusted service partner for installation, maintenance & repair of all Lennox-branded home comfort products.
Our techs know the ins & outs of these systems and are able to offer service at every level of need.
From product support to fixes for a non-functional AC or furnace to a fresh, full-service install – we’re your local partners for all things Lennox.
HVAC Ottawa
Regardless of what time of year it is, your HVAC system is an essential feature in your home that allows you to control your indoor temperature according to you and your family’s preferences. However, when something goes wrong, your indoor environment can become uncomfortable quickly. Therefore, whether you’re in need of HVAC repairs, maintenance, or installation services, you can rely on Francis Home Environment to get the job done right.
For over 85 years, Francis Home Environment has been providing homeowners in Ottawa with solutions they can count on no matter how minor or substantial their requests may be. With 24/7 emergency services, excellent customer service, and high-quality results, you can rest assured knowing your needs are at the forefront of our success.
Call us directly or book a free home consultation online for more information on how Francis Home Environment can help you with your HVAC in Ottawa today!
What to Look for in an HVAC Servicing Company?
When it comes to choosing a company to partner with for your HVAC services, sometimes, it can be not easy to select one that is reliable enough to get the job done right the first time. Therefore, it is essential that homeowners do their due diligence and research before signing a contract with any HVAC servicing company, as it can end up costing them more money in the long run if something is not repaired or installed correctly.
Therefore, to ensure that homeowners feel well-informed when making their decision, here are some of the most critical factors that you should look for in an HVAC servicing company that prove they are trustworthy and suitable for the job:
Years of Experience
One of the first and most important factors in choosing the right company for your HVAC services is choosing a business that has years of experience. While newer companies may provide quality work, it can lead to a hit or miss scenario. On the other hand, a company with years of experience has the knowledge and skills to keep a business up and running for an extended period of time.
Positive Customer Reviews
The most telling sign that a business is reliable with its ability to offer you quality results is positive customer reviews. Customers are what make any business successful. Therefore, if the company has positive testimonials on its website and other social media pages from previous clients, then you can feel confident that what they are saying is true.
Proper Licensing
All HVAC technicians and companies in Ottawa are required to have all the proper licenses and certifications to operate legally. Therefore, if you are looking for more confirmation that a company you’re thinking of working with is legitimate, ask them for proof of documentation to ensure that it is accurate and valid.
Insurance/Warranty on Services
Further, the company you choose to partner with should also come with insurance and/or warranty on all services they offer. That way, if something should go wrong, you can rest assured knowing that you will not be reliable to pay for any repairs or modifications once a technician has finished servicing your home.
Get a Free Quote
Companies that are unwilling to give homeowners free quotes should not be trusted. A professional company should provide you with a free estimate on the services you need, and all costs should be confirmed before any work is conducted in your home.
How much does HVAC Installation cost in Ottawa?
At Francis Home Environment, we recognize that every homeowner and home is different. And with over 85 years in the industry, we can confirm that when it comes to installing an HVAC into your home in Ottawa, there isn’t a one size fits all solution. Therefore, before we are able to provide you with an installation cost for a new HVAC in Ottawa, homeowners must first schedule a free at-home consultation with one of our technicians.
During your consultation, a professional HVAC technician will listen to your unique needs as a homeowner before conducting a thorough inspection of your property. Once this is complete, a Francis Home Environment professional will be able to provide you with suggestions and recommendations on how to maximize your home’s energy efficiency while staying within your budget.
Therefore, while we are unable to provide you with an installation cost online, we can provide you with a list of factors that will ultimately play a role in the final price so you can have a better understanding of what to inspect.
Here is a closer look at some of these essential factors unique to your home and lifestyle:
- The type of HVAC system you wish to install into your home.
- The type of HVAC system currently installed on your property.
- The scope of the project at hand.
- The Seasonal Energy Efficiency Ratio of the HVAC unit you need for your home to operate as efficiently as possible.
- The cost of labor relative to the size of your project.
- The installation techniques needed to connect your new HVAC unit based on the size, layout, and other factors of your home.
Another important consideration that will help us determine the appropriate size of your HVAC unit is the number of British Thermal Units (BTUs) required to heat and cool your home. This energy unit measures how much power it takes to heat one pound of water. Each HVAC unit has a different BTU number. This number is determined by:
- The age of your home.
- The quality of your home’s insulation, in addition to its heat gain and loss.
- The total square footage of your home.
- The layout of the rooms and floors throughout your home.
- The style and quality of ductwork you have installed in your home.
- The height of your ceilings.
As you can see, choosing the correct HVAC unit for your home, along with the process of installation, are pretty complicated. As such, it’s common for homeowners to feel overwhelmed, especially when they do not have professional guidance to rely on. For example, without the professional advice of an HVAC company, you risk installing a unit into your home that is either too small or too large for your home. When this occurs, you will inevitably use more power to cool and heat your home than is required. In the end, it will end up costing you more money on your monthly energy bill. In addition, with a system that is the wrong size, you risk causing damage to your home that can end up costing you money over time as well.
However, with the help of Francis Home Environment and our licensed, expert HVAC technicians, we’ll work with you closely from start to finish to ensure you feel well-informed and confident in the decisions made for your home from start to finish. Regardless of the type of project at hand, Francis Home Environment has your best interests in mind, so you can rest assured knowing your home is in good hands.
At Francis Home Environment, we’re happy to offer all Ottawa homeowners 0% interest rates and no payments when purchasing a new HVAC system!
For more information on installation costs and choosing an HVAC in Ottawa that will optimize your home’s energy efficiency based on the unique features of your home, call us directly or book a free consultation with Francis Home Environment today so we can get you back to enjoying your home in no time.
What is difference between AC and HVAC?
This is a common question we receive from homeowners who are looking to install a new HVAC unit into their home, as there is some confusion about what each unit is. Therefore, to provide you with clarity, let’s take a look at what these differences are in more detail.
Simply put, an HVAC unit is a heating, cooling, and air ventilating unit that is installed in your home. It allows homeowners to control the temperature inside their home to their preferences using a thermostat. This thermostat works to either increase or decrease the temperature. It also allows you to monitor your indoor temperature and set schedules for your heating and cooling cycles.
On the other hand, an HVAC unit is in charge of circulating air inside your home. As a result, it helps homeowners keep their indoor air clean by removing any dust, hair, dirt, and other airborne contaminants that can affect your health. In addition, it also helps ensure your indoor air quality is not stagnant. Generally speaking, HVAC units will fall into these categories.
- Air conditioners
- Heat pumps
- Boilers
- UV air purifiers
- Humidifiers
- Water heaters
- Furnace
As you can see, an air conditioner is a type of HVAC unit responsible for heating your home. These can either be ductless or work using the ductwork of your home. The air conditioning unit will draw hot air into your home’s ductwork through a vent before it is drawn into your unit’s compartment. If you have a ductless system, it will draw air from the outside of your home before it is drawn into its compartment. The warm air is cooled using a refrigerant liquid that removes the heat from the air before it is blown back into your home using ductwork or through a vent on your air conditioning unit. The process of cooling the air is continued until the desired temperature set on your thermostat has been reached.
The main components of your home’s air conditioning unit include:
- Refrigerant
- Compressor
- Condenser coils
- Air ducts, if applicable to your home
- Expansion valve
- Evaporator coil
AS you can see, it is easy to get these two systems mixed as they are technically the same thing, yet they are different as well. Therefore, if you want to learn more about installing an air conditioning unit in your home or require repair or maintenance services for your home’s current air conditioning unit, the team at Francis Home Environment is here to help.
What is the difference between HVAC and furnace?
Again, this is another common question that we often receive from homeowners who are looking to install a new HVAC system into their homes. While an HVAC unit is responsible for heating, cooling, or ventilating your home, a furnace is simply a type of heating unit that comprises the home’s overall HVAC system. A furnace is either powered by electricity or natural gas. If you have natural gas in your home already, then chances are your furnace is also powered using this method compared to electricity.
Further, regardless of the type of power used, the energy will produce heat onto a burner. The produced heat is then moved through what is known as a heat exchanger. The warmed air is then transferred out of your furnace system using your home’s ductwork before diffusing into each room of your home through air vents. At the same time, as your furnace produces heat, the combustion gasses created to do so are safely vented outside of your home using a flue pipe to ensure you do not come in contact with any carbon monoxide.
The main components of your furnace system include:
- The control system, also known as the thermostat
- Gas valves
- Burners
- Heat exchangers
- A motor blower
- Ducts
- Ventilation system
- Flue pipe
Together, they work to heat your thermostat to your liking regardless of what time of year it is.
Are you thinking of installing a furnace in your home? Do you need repair or maintenance services for your furnace? Call us directly or book an appointment with Francis Home Environment today for more information on all HVAC
Find our home comfort solutions in Ottawa.
Book a home heating, cooling, air quality or electrical service today.
What Homeowners Say About Us





“I had a very complicated AC installation which was 10 feet from the house and I had a post modern furnace, a Polaris, which had limited basement clearance. The Francis home environment team were fantastic! The guys were very well trained they did their job efficiently they were tidy and they were also polite. They showed initiative and they were undeterred by my problem basement. They did excellent problem-solving! Thank you especially to Caleb and Josh and Garrison. I highly recommend this company.“