Over Eighty-Five Years of Experience – Francis Home Environment has been the hot water heater company of choice for Ottawa area families since 1933. With decades of experience, you can rest assured that we have the knowledge and the skills to ensure your system is installed, repaired, and maintained correctly.
Excellent Service – Though hot water heaters have changed since we first opened our doors, our unwavering commitment to excellent customer service will always stay the same. This shows in our average of 4.9 stars on Google, and in that the Better Business Bureau® has granted us an A+ rating.
Shop Local – We have been serving the families in the Ottawa area for over eighty-five years, and to this day we maintain our unwavering commitment to providing all of our customers with high-quality products and unparalleled service.
Right Time™ Certified Technicians – We only hire technicians with the correct certifications for the job, and all of our technicians receive ongoing education and mentorship. This ensures that every installation is done correctly and conforms to our high standards.
We stand behind our work, whether you’re getting a new furnace or we’re doing a routine vent cleaning. We aren’t happy until you’re happy, and we will do everything we can to make your installation or repair experience a great one.
Why Choose Us?
We aren’t satisfied until you are completely satisfied with our craftsmanship, products, and materials. If you are not completely satisfied with our service, our people, or the quality and performance of your home comfort system within two years from the installation date, and there is nothing we can do to make it right for you, then we will gladly remove the system and return your original investment.
If your new system breaks down within the first year, leaving you without heating or cooling, we guarantee that we will repair your system within twenty-four hours of your call or we will fix your problem for free and give you $1,000 for the inconvenience.
Not too hot, not too cold… just right!™ We guarantee that any system we install in your home will either heat or cool your system to its engineered specifications for at least five years. We also guarantee a temperature variance of no greater than two degrees Celsius on your thermostat. If not, we will make any modifications up to and including replacing the entire system at no additional charge.
We Respect You™
We promise that while our technicians are in your home, they will respect your property and protect it from damage and leave their workspace as clean as they found it. You can always expect to be treated courteously and have your questions answered. If we fail to meet any of the high standards we have set for ourselves, we will give you our full Five Year System Check-Up Package free of charge.
We guarantee all of our installations, for a peaceful home and mind.
We offer ‘round-the-clock service so that you’re always covered. No additional charges.
Francis Home Environment has been serving families in Ottawa and the surrounding area since 1933.
All of our technicians undergo an extensive background check and continual training.
We’ve been serving local families for over eighty-five years, which shows both our dedication and experience.