About Francis Home Environment
Home Comfort Solutions Near You
What Makes Us Unique
- Be There For You When You Need Us – No matter what time it is, day or night, the experts at Francis Home Environment are just a phone call away. We offer twenty-four-hour service, with no additional charge for weekend, after-hours, or holiday service.
- Outstanding Customer Service – We take our business seriously. That is why we are committed to always provide you with the same high-quality, unwavering customer service we have been offering since 1933. We aren’t satisfied until you are satisfied, which means that we will do everything possible to ensure your experience with us is a good one.
- High Standard Craftsmanship – All Francis Home Environment technicians are required to have the right certifications for the job and undergo ongoing training. We promise to only send qualified technicians to your home so that we can ensure that all of their work meets the high craftsmanship standards we have set for ourselves.
- The Highest Quality Products – To ensure that all repairs and installations pass muster we only offer products manufactured by brands that meet our high standards.
Our Guarantees
We stand behind our work, whether you’re getting a new furnace or we’re doing a routine vent cleaning. We aren’t happy until you’re happy, and we will do everything we can to make your installation or repair experience a great one.
Why Choose Us?
No Loopholes™
We aren’t satisfied until you are completely satisfied with our craftsmanship, products, and materials. If you are not completely satisfied with our service, our people, or the quality and performance of your home comfort system within two years from the installation date, and there is nothing we can do to make it right for you, then we will gladly remove the system and return your original investment.
No Hassles™
If your new system breaks down within the first year, leaving you without heating or cooling, we guarantee that we will repair your system within twenty-four hours of your call or we will fix your problem for free and give you $1,000 for the inconvenience.
Just Right™
Not too hot, not too cold… just right!™ We guarantee that any system we install in your home will either heat or cool your system to its engineered specifications for at least five years. We also guarantee a temperature variance of no greater than two degrees Celsius on your thermostat. If not, we will make any modifications up to and including replacing the entire system at no additional charge.
We Respect You™
We promise that while our technicians are in your home, they will respect your property and protect it from damage and leave their workspace as clean as they found it. You can always expect to be treated courteously and have your questions answered. If we fail to meet any of the high standards we have set for ourselves, we will give you our full Five Year System Check-Up Package free of charge.
Need Service Fast? We’ve Got You Covered
Francis Heating & Air proudly provides Ottawa and all surrounding communities with quality residential home comfort services.
Comfort Guaranteed
We guarantee all of our installations, for a peaceful home and mind.
Serious Service
We offer ‘round-the-clock service so that you’re always covered. No additional charges.
Trusted Experience
Francis Home Environment has been serving families in Ottawa and the surrounding area since 1933.
Certified Technicians
All of our technicians undergo an extensive background check and continual training.
Locally Based & Operated
We’ve been serving local families for over eighty-five years, which shows both our dedication and experience.
Exceptional Reviews
We have an average 4.9 star rating on Google, and the Better Business Bureau® has awarded us an A+ rating.
The Francis Home Environment Difference
Certified Technicians Providing Exceptional Service
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No Loopholes™
We aren’t satisfied until you are completely satisfied with our craftsmanship, products, and materials. If you are not completely satisfied with our service, our people, or the quality and performance of your home comfort system within two years from the installation date, and there is nothing we can do to make it right for you, then we will gladly remove the system and return your original investment.
-
No Hassles™
If your new system breaks down within the first year, leaving you without heating or cooling, we guarantee that we will repair your system within twenty-four hours of your call or we will fix your problem for free and give you $1,000 for the inconvenience.
-
Just Right™
Not too hot, not too cold… just right!™ We guarantee that any system we install in your home will either heat or cool your system to its engineered specifications for at least five years. We also guarantee a temperature variance of no greater than two degrees Celsius on your thermostat. If not, we will make any modifications up to and including replacing the entire system at no additional charge.
-
We Respect You™
We promise that while our technicians are in your home, they will respect your property and protect it from damage and leave their workspace as clean as they found it. You can always expect to be treated courteously and have your questions answered. If we fail to meet any of the high standards we have set for ourselves, we will give you our full Five Year System Check-Up Package free of charge.
We’re proud to offer ENERGY STAR® certified products, the gold standard for measuring energy efficiency in North America. Whether you’re looking for a furnace, air conditioner, water heater, or heat pump, all products with the ENERGY STAR® label have undergone rigorous testing for energy efficiency. For you, this means lower emissions and a lower energy bill.
