613-604-0580

Who We Are

Francis Home Environment has been serving families in Ottawa and the surrounding areas for over eighty-five years.

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Francis Home Environment

Francis Home Environment is proud to be the premier choice for residential heating, air conditioning, air quality, and water heating systems, service, parts, and maintenance in Ottawa and the surrounding area.

What Makes Us Unique

No matter what time it is, day or night, the experts at Francis Home Environment are just a phone call away. We offer twenty-four-hour service, with no additional charge for weekend, after-hours, or holiday service.

We take our business seriously. That is why we are committed to always provide you with the same high-quality, unwavering customer service we have been offering since 1933. We aren’t satisfied until you are satisfied, which means that we will do everything possible to ensure your experience with us is a good one.

All Francis Home Environment technicians are required to have the right certifications for the job and undergo ongoing training. We promise to only send qualified technicians to your home so that we can ensure that all of their work meets the high craftsmanship standards we have set for ourselves.

To ensure that all repairs and installations pass muster we only offer products manufactured by brands that meet our high standards.

Created Comfort
In Over
40,000
Homes

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We Stand Behind Our Work

Francis Home Environment is passionate about the quality of life we bring to the homes we work with. Because we have nearly a century of real experience, have worked to build lasting relationships in our community, and are always looking for ways to improve, we are true leaders of our industry.

We’re excited to now provide an even higher standard of service as part of the Right Time™ Heating and Air Conditioning Group. For dependable, trustworthy service, you can count on Francis Home Environment.

Our Guarantees

We stand behind our work, whether you’re getting a new furnace or we’re doing a routine vent cleaning. We aren’t happy until you’re happy, and we will do everything we can to make your installation or repair experience a great one.

Why Choose Us?

1

No Loopholes™

We aren’t satisfied until you are completely satisfied with our craftsmanship, products, and materials. If you are not completely satisfied with our service, our people, or the quality and performance of your home comfort system within two years from the installation date, and there is nothing we can do to make it right for you, then we will gladly remove the system and return your original investment.

2

No Hassles™

If your new system breaks down within the first year, leaving you without heating or cooling, we guarantee that we will repair your system within twenty-four hours of your call or we will fix your problem for free and give you $1,000 for the inconvenience.

3

Just Right™

Not too hot, not too cold… just right!™ We guarantee that any system we install in your home will either heat or cool your system to its engineered specifications for at least five years. We also guarantee a temperature variance of no greater than two degrees Celsius on your thermostat. If not, we will make any modifications up to and including replacing the entire system at no additional charge.

4

We Respect You™

We promise that while our technicians are in your home, they will respect your property and protect it from damage and leave their workspace as clean as they found it. You can always expect to be treated courteously and have your questions answered. If we fail to meet any of the high standards we have set for ourselves, we will give you our full Five Year System Check-Up Package free of charge.

A Message from Our GM, John McGregor

John, who was born and raised in the Ottawa area, has been a proud member of the Francis Home Environment team since 1980 and has dedicated his entire career to plumbing and heating. Though he began in the plumbing industry John has expanded his skill set to include commercial project management and operations management.

As our general manager, John spends his days working closely with the sales, installation, service, and administration teams and keeps our whole operation running like clockwork.

When he isn’t hard at work, John enjoys spending time with his wife Darlene and his son John Jr. He loves riding his ATV and snowmobile, fishing, and gardening.

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613-723-4700

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Comfort Guaranteed

We guarantee all of our installations, for a peaceful home and mind.

Trusted Experience

Francis Home Environment has been serving families in Ottawa and the surrounding area since 1933.

Local Expertise

We’ve been serving local families for over eighty-five years, which shows both our dedication and experience.

Serious Service

We offer ‘round-the-clock service so that you’re always covered. No additional charges.

Certified Technicians

All of our technicians undergo an extensive background check and continual training.

Exceptional Reviews

We have an average 4.9 star rating on Google, and the Better Business Bureau® has awarded us an A+ rating.

24/7 365 SERVICE
NO EXTRA CHARGE


613-723-4700 Request a Quote
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