We Replace, Repair, and Maintain Boilers

Our team of experts have the skills and knowledge to keep your boiler running reliably and efficiently.

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Experienced Boiler Services for Ottawa and the Surrounding Area

What Makes Us Unique

The friendly experts at Francis Home Environment have been the premier choice for boiler repairs, installations, and maintenance in Ottawa and the surrounding area since 1933.

We offer twenty-four-hour service, so you never have to wait out a cold night with a broken boiler. Help is just a phone call away, and there is no additional charge for weekend, after-hours, or holiday service.

All of our technicians are required to have the correct certifications for the task at hand and receive ongoing training. This ensures that all installations, repairs, and maintenance is done correctly and meets our high standards.

Our expert technicians are highly trained, punctual, efficient, and effective. We aren’t satisfied unless you are satisfied.


We Stand Behind Our Work

Francis Home Environment is passionate about the quality of life we bring to the homes we work with. Because we have nearly a century of real experience, have worked to build lasting relationships in our community, and are always looking for ways to improve, we are true leaders of our industry.

We’re excited to now provide an even higher standard of service as part of the Right Time Heating and Air Conditioning Group. For dependable, trustworthy service, you can count on Francis Home Environment.

Frequently Asked Questions

Every boiler should receive maintenance at least once a year, no matter the type. An annual maintenance appointment gives one of our technicians the chance to assess your boiler for any issues. Our expert boiler technicians are trained to make minor adjustments and to spot minor repairs before they become big problems for your boiler.

Boiler installation typically takes between one to two days. The installation time can be affected by a few different factors, including the fuel type your boiler uses, the location of your boiler, and even the type of home you have. We can provide you with a detailed time estimate based on your home during your free in-home assessment.

Boilers and furnaces both keep your home warm, but they use different methods. If you have a boiler, your home is heated using radiant heating. The boiler warms the water, which is then sent to radiators throughout your home. Furnaces operate using forced air, which is sent around your home using ducts and vents.

How often your boiler needs to be replaced can be affected by a number of factors. That said, a rough estimate is every 8 to 15. The exact time to replace your boiler can change depending on your boiler’s maintenance, model, and fuel type. Call us for a free in-home assessment and we’ll let you know whether it’s time for a new boiler.

In the most basic sense, heat pumps move heat from one part of your home to another. This can provide a variety of benefits, whether your home is too hot or too cold. Heat pumps can also help with inefficiencies in your furnace or air conditioner by distributing heat more evenly around your home.

The heat pump installation process is usually between 4 to 6 hours, but it can fluctuate based on a few different things. The size of heat pump you choose as well as the location of the heat pump can both influence installation time. For a detailed estimate, book a free in-home assessment with one of our home comfort advisors.

The space a heat pump requires is similar to the space required for an air conditioner. How much space is needed will vary depending on the size of unit you choose, but every heat pump needs an area with good airflow next to an external wall. Somewhere away from trees, bushes, decks and other structures.

A heat pump needs regular maintenance, just like a furnace or air conditioning unit. This means you should schedule maintenance for your heat pump system at least once per year. Regular maintenance from one of our expert technicians keeps your heat pump running efficiently and helps prevent large repairs or breakdowns.

The size of heat pump you should get will differ based on the size of your home and the type of heat pump you’re interested in. Home comfort is our specialty and we’re happy to help you choose the best heat pump for your home. One of our home comfort advisors can assist you in choosing the right heat pump during a free in-home assessment.

Our Guarantees

We stand behind our work, whether you’re getting a new furnace or we’re doing a routine vent cleaning. We aren’t happy until you’re happy, and we will do everything we can to make your installation or repair experience a great one.

Why Choose Us?


No Loopholes™

We aren’t satisfied until you are completely satisfied with our craftsmanship, products, and materials. If you are not completely satisfied with our service, our people, or the quality and performance of your home comfort system within two years from the installation date, and there is nothing we can do to make it right for you, then we will gladly remove the system and return your original investment.


No Hassles™

If your new system breaks down within the first year, leaving you without heating or cooling, we guarantee that we will repair your system within twenty-four hours of your call or we will fix your problem for free and give you $1,000 for the inconvenience.


Just Right™

Not too hot, not too cold… just right! We guarantee that any system we install in your home will either heat or cool your system to its engineered specifications for at least five years. We also guarantee a temperature variance of no greater than two degrees Celsius on your thermostat. If not, we will make any modifications up to and including replacing the entire system at no additional charge.


We Respect You™

We promise that while our technicians are in your home, they will respect your property and protect it from damage, and leave their workspace as clean as they found it. You can always expect to be treated courteously and have your questions answered. If we fail to meet any of the high standards we have set for ourselves, we will give you our full Five Year System Check-Up Package free of charge.

Call Us. We’re Very Friendly



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Over 85 Years of Reliable Service

Ever since our start in 1933 we have serviced over 40,000 homes in Ottawa and the surrounding area.

Furnaces Installed
Homes Serviced
Star Rating
On Google Reviews

Comfort Guaranteed

We guarantee all of our installations, for a peaceful home and mind.

Trusted Experience

Francis Home Environment has been serving families in Ottawa and the surrounding area since 1933.

Local Expertise

We’ve been serving local families for over eighty-five years, which shows both our dedication and experience.

Serious Service

We offer ‘round-the-clock service so that you’re always covered. No additional charges.

Certified Technicians

All of our technicians undergo an extensive background check and continual training.

Exceptional Reviews

We have an average 4.9 star rating on Google, and the Better Business Bureau has awarded us an A+ rating.

24/7 365 SERVICE

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