613-604-0580

Keep Your Furnace Running Smoothly

High-quality repairs can extend the life of your furnace, keep your family safe, and save you money on your heating bill.

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Residential Furnace Repair in Ottawa & the Surrounding Area

What Makes Us Unique

The friendly experts at Francis Home Environment have been the premier choice for furnace repair in Ottawa and the surrounding area for over eighty-five years.

Around the clock service means you never have to spend the night in the cold. Help is just a quick phone call away, and there is no additional charge for weekend, after-hours, or holiday service.

To help ensure your furnace is running at peak efficiency all furnace repair visits include a thorough inspection, a safety check, and high-quality repairs performed with expert craftsmanship by Right Time™ certified technicians.

We only choose high-quality parts that you can count on so that you can rest assured that you, and your family, can remain warm, safe, and comfortable.

We take both our craftsmanship and our customer service seriously, which means we aren’t satisfied unless you are satisfied. Our entire team works hard to ensure that every interaction you have with us leaves you satisfied.

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We Stand Behind Our Work

Francis Home Environment is passionate about the quality of life we bring to the homes we work with. Because we have nearly a century of real experience, have worked to build lasting relationships in our community, and are always looking for ways to improve, we are true leaders of our industry.

We’re excited to now provide an even higher standard of service as part of the Right Time Heating and Air Conditioning Group. For dependable, trustworthy service, you can count on Francis Home Environment.

Frequently Asked Questions

We offer free in-home assessments so you don’t have to guess. Our technicians will examine your furnace and give you their expert opinion on whether it’s time to replace your furnace. They’ll also go over the pros and cons of both options so you can make an informed decision without any sales pressure.

We can typically repair your furnace the day you call and be at your home within 4 hours. If you need an urgent repair or a routine service, we do everything possible to make your furnace repair fit your schedule. We also don’t charge you extra for emergency, weekend, or holiday repairs.

We don’t charge extra for emergency repairs. A furnace breakdown or malfunction is stressful already and we don’t want to add to such. No matter when you call we’ll charge the same rate for our furnace repairs. We’re available 24/7/365 because furnace issues don’t just happen during business hours.

Our Guarantees

We stand behind our work, whether you’re getting a new furnace or we’re doing a routine vent cleaning. We aren’t happy until you’re happy, and we will do everything we can to make your installation or repair experience a great one.

Why Choose Us?

1

No Loopholes™

We aren’t satisfied until you are completely satisfied with our craftsmanship, products, and materials. If you are not completely satisfied with our service, our people, or the quality and performance of your home comfort system within two years from the installation date, and there is nothing we can do to make it right for you, then we will gladly remove the system and return your original investment.

2

No Hassles™

If your new system breaks down within the first year, leaving you without heating or cooling, we guarantee that we will repair your system within twenty-four hours of your call or we will fix your problem for free and give you $1,000 for the inconvenience.

3

Just Right™

Not too hot, not too cold… just right! We guarantee that any system we install in your home will either heat or cool your system to its engineered specifications for at least five years. We also guarantee a temperature variance of no greater than two degrees Celsius on your thermostat. If not, we will make any modifications up to and including replacing the entire system at no additional charge.

4

We Respect You™

We promise that while our technicians are in your home, they will respect your property and protect it from damage, and leave their workspace as clean as they found it. You can always expect to be treated courteously and have your questions answered. If we fail to meet any of the high standards we have set for ourselves, we will give you our full Five Year System Check-Up Package free of charge.

Call Us. We’re Very Friendly

613-723-4700

Or

Book Online

Over 85 Years of Reliable Service

Ever since our start in 1933 we have serviced over 40,000 homes in Ottawa and the surrounding area.

over
100,000
Furnaces Installed
over
40,000
Homes Serviced
Star Rating
4.9
On Google Reviews

Comfort Guaranteed

We guarantee all of our installations, for a peaceful home and mind.

Trusted Experience

Francis Home Environment has been serving families in Ottawa and the surrounding area since 1933.

Local Expertise

We’ve been serving local families for over eighty-five years, which shows both our dedication and experience.

Serious Service

We offer ‘round-the-clock service so that you’re always covered. No additional charges.

Certified Technicians

All of our technicians undergo an extensive background check and continual training.

Exceptional Reviews

We have an average 4.9 star rating on Google, and the Better Business Bureau has awarded us an A+ rating.

24/7 365 SERVICE
NO EXTRA CHARGE


Contact Us

613-723-4700
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