A trusted name among HVAC companies in Ottawa for over 90 years, Francis is your first call for home heating services in your neighbourhood.
We know Ottawa winters take a lot of energy out of both you and your home furnace system.
That’s why we work to keep your home warm and your wallet light all winter long.
Francis offers top-of-the-line home furnace installation, maintenance & 24/7 repair – and we never charge an extra fee for after-hour, holiday or emergency service.
“My furnace stopped working over night. I called Francis Home Environment Heating and Air Conditioning to get a tech in to take a look at it. They were very polite and understanding on the phone and booked a tech to come take a look. They called an hour later and said they can get a tech to come ahead of schedule which was greatly appreciated. Garrison was the tech that showed up to my house and he diagnosed the problem, let me know the cause of the issue (faulty part that was under recall). He replaced the part and had me back up in running in no time. Garrison was polite, professional and efficient. Ensured everything was good to go and he was on his way. Thanks again Garrison! Excellent service!“
“We had two interactions with Francis this week: first, our electric hot water heater died, and we decided to switch to natural gas. Within two hours of making the call to Francis, they were at our house with a replacement unit. Absolutely fantastic service. Second, they were here the very next day for our annual furnace maintenance service. As usual, their technician was very professional and friendly. Very happy to continue our association with them.“
Need home furnace repair in Ottawa?
Francis Home Environment never charges extra for home heating service, no matter what time of day, night or year.
Our fees are the same, even in the middle of the night on a holiday.
If you’ve got a broken furnace, we’ve got round-the-clock, certified solutions from heating repair specialists near you.
“Duey has provided services for my furnace maintenance in the past three years and I am very much impressed by his professionalism. He is able to find out if there’s any part that is not properly functioning. I can trust that I will have another winter worryfree and my house will be warm and comfortable. Thank you Duey for your excellent customer service!“
We stand behind our work, whether you’re getting a new furnace or we’re doing a routine vent cleaning. We aren’t happy until you’re happy, and we will do everything we can to make your installation or repair experience a great one.
We aren’t satisfied until you are completely satisfied with our craftsmanship, products, and materials. If you are not completely satisfied with our service, our people, or the quality and performance of your home comfort system within two years from the installation date, and there is nothing we can do to make it right for you, then we will gladly remove the system and return your original investment.
If your new system breaks down within the first year, leaving you without heating or cooling, we guarantee that we will repair your system within twenty-four hours of your call or we will fix your problem for free and give you $1,000 for the inconvenience.
Not too hot, not too cold… just right!™ We guarantee that any system we install in your home will either heat or cool your system to its engineered specifications for at least five years. We also guarantee a temperature variance of no greater than two degrees Celsius on your thermostat. If not, we will make any modifications up to and including replacing the entire system at no additional charge.
We promise that while our technicians are in your home, they will respect your property and protect it from damage and leave their workspace as clean as they found it. You can always expect to be treated courteously and have your questions answered. If we fail to meet any of the high standards we have set for ourselves, we will give you our full Five Year System Check-Up Package free of charge.
We’re proud to offer ENERGY STAR® certified products, the gold standard for measuring energy efficiency in North America. Whether you’re looking for a furnace, air conditioner, water heater, or heat pump, all products with the ENERGY STAR® label have undergone rigorous testing for energy efficiency.
For you, this means lower emissions and a lower energy bill.
We guarantee all of our installations, for a peaceful home and mind.
We offer ‘round-the-clock service so that you’re always covered. No additional charges.
Francis Home Environment has been serving families in Ottawa and the surrounding area since 1933.
All of our technicians undergo an extensive background check and continual training.
We’ve been serving local families for over eighty-five years, which shows both our dedication and experience.
We have an average 4.9 star rating on Google, and the Better Business Bureau® has awarded us an A+ rating.
“I had a very complicated AC installation which was 10 feet from the house and I had a post modern furnace, a Polaris, which had limited basement clearance. The Francis home environment team were fantastic! The guys were very well trained they did their job efficiently they were tidy and they were also polite. They showed initiative and they were undeterred by my problem basement. They did excellent problem-solving! Thank you especially to Caleb and Josh and Garrison. I highly recommend this company.“